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nivel de servicio

Niveles de Servicio en Peru Hosting Systems

En Peru Hosting Systems o Peru Hosts unidad de negocio de IDC LOGIC S.A.C. nos comprometemos en garantizar un nivel de servicio por encima de los estándares en ese sentido nuestro compromiso es ofrecerles un 99.9% de disponibilidad.

Para cumplir con este objetivo siempre estamos implementando nuevos servicios y renovamos la infraestructura que soporta los servicios que les ofrecemos. En ese sentido se ha implementado un monitoreo en tiempo real con una empresa especializada en atender los Niveles de Servicios ofrecidos.

Creemos conveniente mostrar a nuestros clientes el nivel de servicio ofrecido en el mes anterior o el que fue al año pasado. Sugiero visitarnos cada mes para que puedan ver el nivel de servicio que están recibiendo.

Informe Anual 2008

http://peruhosts.net
Total uptime:99.98% Downtime:1 hour(s) 49 min(s)
Yearly uptime:99.98% Downtime:1 hour(s) 49 min(s)
Month 2008-12 Uptime:100.00%
Month 2008-11 Uptime:100.00%
Month 2008-10 Uptime:99.99% Downtime:4 min(s) 44 sec(s)
Month 2008-09 Uptime:99.86% Downtime:58 min(s) 16 sec(s)
Month 2008-08 Uptime:100.00%
Month 2008-07 Uptime:99.99% Downtime:4 min(s) 37 sec(s)
Month 2008-06 Uptime:99.99% Downtime:3 min(s) 39 sec(s)
Month 2008-05 Uptime:99.91% Downtime:37 min(s) 0 sec(s)
Month 2008-04 Uptime:100.00%
Month 2008-03 Uptime:100.00% Downtime:56 sec(s)
Month 2008-02 Uptime:100.00%
Month 2008-01 Uptime:100.00%

http://peruhosts.com
Total uptime:99.99% Downtime:43 min(s) 25 sec(s)

Yearly uptime:99.99% Downtime:43 min(s) 25 sec(s)
Month 2008-12 Uptime:100.00%
Month 2008-11 Uptime:100.00%
Month 2008-10 Uptime:100.00%
Month 2008-09 Uptime:100.00% Downtime:50 sec(s)
Month 2008-08 Uptime:100.00% Downtime:1 min(s) 13 sec(s)
Month 2008-07 Uptime:100.00%
Month 2008-06 Uptime:99.99% Downtime:1 min(s) 54 sec(s)
Month 2008-05 Uptime:99.99% Downtime:4 min(s) 3 sec(s)
Month 2008-04 Uptime:99.99% Downtime:2 min(s) 18 sec(s)
Month 2008-03 Uptime:100.00% Downtime:37 sec(s)
Month 2008-02 Uptime:99.92% Downtime:32 min(s) 29 sec(s)
Month 2008-01 Uptime:100.00%

Informe Mensual 2009-04

http://peruhosts.com
Total uptime:99.98% Downtime:1 hour(s) 52 min(s)
Monthly uptime:100.00% Downtime:30 sec(s)

Day 2009-04-30 Uptime:100.00%
Day 2009-04-29 Uptime:100.00%
Day 2009-04-28 Uptime:100.00%
Day 2009-04-27 Uptime:100.00%
Day 2009-04-26 Uptime:100.00%
Day 2009-04-25 Uptime:100.00%
Day 2009-04-23 Uptime:100.00%
Day 2009-04-22 Uptime:100.00%
Day 2009-04-21 Uptime:100.00%
Day 2009-04-20 Uptime:100.00%
Day 2009-04-19 Uptime:100.00%
Day 2009-04-18 Uptime:100.00%
Day 2009-04-17 Uptime:100.00%
Day 2009-04-16 Uptime:100.00%
Day 2009-04-15 Uptime:100.00%
Day 2009-04-14 Uptime:100.00%
Day 2009-04-13 Uptime:100.00%
Day 2009-04-12 Uptime:100.00%
Day 2009-04-11 Uptime:100.00%
Day 2009-04-10 Uptime:99.97% Downtime:30 sec(s)
Day 2009-04-09 Uptime:100.00%
Day 2009-04-08 Uptime:100.00%
Day 2009-04-07 Uptime:100.00%
Day 2009-04-06 Uptime:100.00%
Day 2009-04-05 Uptime:100.00%
Day 2009-04-04 Uptime:100.00%
Day 2009-04-03 Uptime:100.00%
Day 2009-04-02 Uptime:100.00%
Day 2009-04-01 Uptime:100.00%

http://peruhosts.net
Total uptime:100.00% Downtime:3 min(s) 35 sec(s)
Monthly uptime:100.00%
Day 2009-04-30 Uptime:100.00%
Day 2009-04-29 Uptime:100.00%
Day 2009-04-28 Uptime:100.00%
Day 2009-04-27 Uptime:100.00%
Day 2009-04-26 Uptime:100.00%
Day 2009-04-25 Uptime:100.00%
Day 2009-04-23 Uptime:100.00%
Day 2009-04-22 Uptime:100.00%
Day 2009-04-21 Uptime:100.00%
Day 2009-04-20 Uptime:100.00%
Day 2009-04-19 Uptime:100.00%
Day 2009-04-18 Uptime:100.00%
Day 2009-04-17 Uptime:100.00%
Day 2009-04-16 Uptime:100.00%
Day 2009-04-15 Uptime:100.00%
Day 2009-04-14 Uptime:100.00%
Day 2009-04-13 Uptime:100.00%
Day 2009-04-12 Uptime:100.00%
Day 2009-04-11 Uptime:100.00%
Day 2009-04-10 Uptime:100.00%
Day 2009-04-09 Uptime:100.00%
Day 2009-04-07 Uptime:100.00%
Day 2009-04-06 Uptime:100.00%
Day 2009-04-05 Uptime:100.00%
Day 2009-04-04 Uptime:100.00%
Day 2009-04-03 Uptime:100.00%
Day 2009-04-02 Uptime:100.00%
Day 2009-04-01 Uptime:100.00%

Sugerimos visitarnos con regularidad si Usted tiene alguna duda o desea realizar algun reclamo agradeceremos enviar un email a [email protected] que con mucho gusto atenderemos su solicitud.